Contact Us – Get Help Fast

Start Here: What do you need help with?

Billing or Payment Questions?
Contact Customer Services & Billing

Need to Report a Claim?
Contact Claims

Policy, Coverage, or Account Questions?
Contact Your Insurance Agent

Trouble Logging In or System Error?
Contact IT Tech Support (Help Desk)

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Choosing the correct department ensures faster service.
Requests sent to the wrong team may be delayed.

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Contact Options

Customer Services & Billing

Phone: 800.786.9052 – 8:00 a.m.-8:00 p.m. (ET) M-F
Email: Billing@central-insurance.com
More information

Claims

Phone: 888.263.2924
Email: LossNotices@central-insurance.com
Workers' Compensation Claims: 877.311.0074
More information

Contact Your Agent

Find an Agent tool

IT Tech Support (Help Desk)

Phone: 800.786.4628 – 7:00 a.m.-5:00 p.m. (ET) M-F
Email: HelpDesk@central-insurance.com
Supports: Log in issues, password resets, or system errors ONLY
Does NOT Support: Billing, claims, or policy questions

Report Insurance Fraud

Phone: 877.TELLSIU (877.835.5748)
Email: ReportFraud@central-insurance.com

Agency Appointment Inquiries

If you are interested in becoming a Central agent, please contact our Central Support Department at HOMarketingServices@central-insurance.com.

Still not sure?

Contact Customer Services for assistance.

Click here for information about our Home and regional offices.